• Mon - Fri: 9:00 - 18:00 / Sat:10:00-16:00 / Sun:Close
  • Strata House,Waterloo Road, London, NW2 7UH
  • +44 20 3011 1198

FAQ

1. Age

We accept drivers aged 25-70yrs with a full clean licence. If you are 21-24, 70-76, or have certain endorsements it may still be possible to hire if arranged by phone with the branch prior to pick up. Insurance charges and the excess may vary.

2. How can I rent a van?

You can do this by sending your request on our website or by sending an Email or giving a call.

3. Breakdown

This breakdown cover is exclusive to the UK and the insured drivers only. Driver induced faults are not covered by our breakdown insurance and therefore are chargeable. These include, but are not limited to: Misfuel, Wheel change, damaged tyres, Out of fuel, Lockout, Lost/broken key, RTA recovery (unless fault of 3rd party) We do not provide breakdown cover for vehicles going off the UK mainland.

4. What do I need to Rent a van

Your ID, Valid driving license, A proof of address, and your bank card

5. Cancellation

We recognise that some travel plans may change. We can therefore offer to move your booking to another date in the future without charge. If you wish to cancel your booking you will be charged a third of the cost of the booking unless it is cancelled within 24 hours of the booking being made. Bookings cancelled 24hrs before the day of collection will lose full payment.

6. Can I pick-uo at my address

Yes You can order it. But it may cause extra charge.

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