You must provide a valid driving licence, proof of address, a DVLA check code and ID at collection. Any points, convictions or disqualifications must also be disclosed when booking.

Reservations are subject to availability. A reservation is confirmed once the required payment or deposit has been received and a confirmation email has been issued.

Cancellations made more than 48 hours before the hire date receive a full refund. Cancellations made within 48 hours incur a £50 charge. Same-day cancellations and no-shows are charged in full.

Payment can be made by credit or debit card, or by bank transfer. Full payment or a £50 booking deposit is required to secure a reservation.

Yes. The standard mileage limit is 150 miles per day. Excess mileage charges may apply if the agreed allowance is exceeded.

Additional drivers can be included only if they are approved and listed in the hire agreement. They must also meet the relevant driver and insurance requirements.

Comprehensive insurance is included in the hire fee unless stated otherwise. An insurance excess of £1,750 applies in the event of damage or theft, and a reduced excess may be available on request.

Yes. The vehicle is covered by roadside assistance. Mechanical issues must be reported to Success Van Hire as soon as possible.

Yes. The fuel must be returned to the same level as when the vehicle was collected. A refuelling charge may apply if the fuel is not replaced to the original level.

No. Under the current hire terms, vehicles must not be taken outside England and Wales.